Ensure you send through your full delivery address. Please allow 5 days for the address change to take effect. You can update your delivery or billing address in the “My Profile” section of My Account or by submitting an enquiry through the Contact Us form. Please provide us with 5 days notice for any changes to be made. If your plans change and you want to extend or amend your suspension please let us know via the Contact Us form. If your subscription includes digital access, this will continue to be available for you while your delivery is suspended. You can suspend your newspaper delivery for up to 84 days at a time and a total of 100 days during a 12 month period. Please provide 5 days notice for any suspension requests. If you’re unable to access My Account, please submit a request through the Contact Us form. If your subscription includes digital access, this will still be available for you while your delivery is suspended. You can place a Paper Delivery on hold by requesting to “Suspend my paper delivery” in My Account. Your subscription will be extended to credit you for the delivery issue and your delivery agent will be notified. If your paper hasn’t been delivered, is late or is damaged please let us know by reporting a “Delivery Issue” via My Account or by submitting an enquiry through the Contact Us form. How do I report an issue with my delivery? If you do not have access to My Account please use the Contact Us form. Please visit What Is My Account for more information and assistance. Using My Account you can manage your subscription. If it has been longer than 5 days please let us know by reporting a missed delivery via My Account or through the Contact Us form. Please allow up to 5 business days for your first paper delivery to arrive. Member-only access to KFC SuperCoach Plus.Choose from a selection of newsletters curated by our editors and journalists and sent straight to your inbox.For specific questions about +Rewards please click here. Access a world of exciting offers, discounts and giveaways every month with +Rewards.Receive unlimited access to Herald Sun and the News+ network on your desktop, tablet and mobile including trusted community news from your local journalists.Please click here to view our current offers and subscribe online.Īs a Digital or Digital + Paper Delivery Member: We have a range of different subscription offers. How can I cancel, change or upgrade my subscription package?.How do I report an issue with my delivery?.
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